Aria — The AI receptionist that doesn't get fired

How it works

Forward your number. Aria does the rest.

No new phone, no app for your team to learn, no contractor to install anything. Aria sits behind your existing business line and picks up whatever you can't.

Forward your line

We give you a Twilio number. You set call forwarding on your existing business line — total, after-hours, or overflow only. Takes 60 seconds. Reversible anytime.

We tune Aria for you

A 90-minute kickoff call, then we author your business config: hours, services, escalation rules, FAQs, calendar and CRM. You don't touch tech.

Aria picks up

Every call. In one ring. Books appointments to your calendar, syncs contacts to your CRM, warm-transfers to you when it matters. You wake up to a digest.

Capability

Aria

Typical AI receptionist

Voice latency

✓ ~300ms (native speech-to-speech)

1.5–3s (STT → LLM → TTS pipeline)

Caller can interrupt mid-sentence

✓ Stops within a syllable

Talks over you, or freezes

Mid-call language switching

✓ EN ↔ ES ↔ ZH ↔ VI ↔ TL

Restart the call in a new language

Sentiment-aware register

✓ Adapts to upset, scared, hurried

Same scripted tone always

Warm human transfer

✓ Briefs the human first

Cold transfer; caller repeats

Won't invent business facts

✓ Tool-grounded; refuses honestly

✕ Hallucinates prices, hours, policies

Try it now

Have a conversation with Aria.

Below is a working text version of the same agent that runs on the phone. Pick a scenario or type your own message — try to break her.

What you can try

Aria's been configured here as the receptionist for Northgate Family Dental — a fictional practice. Try one of the scenarios below, or improvise.

Aria

Online · Northgate Family Dental

Demo mode · text-only. The phone version uses voice with sub-300ms turn-taking.

Thanks for calling Northgate Family Dental, this is Aria.

Pricing

Costs less than the calls you're missing.

Plans scale with your call volume. All include unlimited setup support, weekly digests, and a shared channel with our team. Setup fee waived through your first month.

Starter

$299/mo

Best for solo practitioners and one-truck shops.

300 minutes / month included
$0.65/min overage
Calendar + 1 CRM integration
2 supported languages
Warm transfer to one human
Weekly call digest

Start a pilot

Built for the regulated stuff.

We architect for the strictest customer in our pipeline. If we can host a dental practice, we can host you.

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HIPAA-ready architecture

BAAs in place with our voice and telephony providers. AES-256 at rest, TLS 1.3 in transit. Phased rollout for medical and dental customers behind a signed BAA stack.

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SOC 2 Type I in progress

Active engagement with a top-tier auditor. Type II to follow within 6 months of customer-50 milestone. Pen-test reports available under NDA.

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Recording & consent

Configurable per-state disclosure on greeting. Two-party consent matrix maintained automatically. Recordings retained 90 days then purged unless explicitly extended.

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Honest AI disclosure

Aria never claims to be human. When asked, she discloses warmly and offers a human handoff. Compliant with California SB 1001 and similar state laws.

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Your data, your call

Customer call data is segregated. We do not train shared models on your calls. Full export available on demand. 30-day deletion guarantee on cancellation.

⚖️

No invented facts

Aria is grounded by tool calls. If she doesn't know something, she says so and offers a callback or human handoff — she will not invent prices, insurance acceptance, or policies.

FAQ

The questions people ask first.

Will my callers know they're talking to AI?

Most won't realize unless they ask. Aria sounds like a person — that's the point. When asked directly ("are you a real person?"), she's honest: "I'm an AI assistant, but I can help you with most things, and I'll get a person on the line if you'd rather talk to one." Then she keeps going. We don't believe in deception, but we also don't make Aria announce her artificiality to every caller; that's not what your front-desk hire would do either.

What happens when Aria can't handle something?

She warm-transfers to whoever you've configured — front desk, a clinical line, your cell. Crucially, before she bridges the caller in, she dials the human first and plays a five-second spoken brief: "Sandra Lopez, returning patient, calling about a chipped molar from this morning, in some pain, prefers Spanish." The human picks up already oriented; the caller doesn't have to repeat themselves.

Do I need to change my phone number?

No. You keep your existing number with your existing carrier. We give you a Twilio number, and you set call forwarding on your line — total forwarding, after-hours only, or overflow when nobody picks up. Setup takes about 60 seconds and is fully reversible. Your callers dial the number they always have.

How long does setup take?

A 90-minute discovery call with us, then 24–48 hours while we configure your business profile, plug in your calendar and CRM, and run a smoke-test call. We monitor every call live for the first three days of your pilot and tune in real time.

What if I want to cancel?

Month-to-month, cancel anytime, no clawback. We delete your data within 30 days of cancellation (or sooner on request). The first month is $99 as a pilot; if Aria isn't a fit, you're out for $99 and an evening of your time.

Which industries do you serve?

Today we have deep configurations for dental practices, home services (HVAC, plumbing, electrical), law firms, vets, med spas, and real estate brokerages. The underlying platform is industry-agnostic, but we lead with verticals where we have proven customer success and integration depth.

What languages does Aria speak?

English, Spanish, Mandarin, Vietnamese, and Tagalog as a starting set, with mid-call switching (the caller doesn't have to ask permission to switch). Additional languages can be enabled per-customer for a small per-language fee. Cultural register is matched, not just translation — Aria defaults to usted in Spanish unless the caller uses tú first, etc.

How do you handle HIPAA?

Healthcare and dental customers onboard behind a signed BAA stack — between us and you, and between us and our subprocessors (OpenAI Enterprise, Twilio HIPAA-eligible plans). PHI is encrypted at rest and in transit, access-logged, and stored only for the period your retention policy specifies. We do not train shared models on your data.

The AI receptionist that doesn't get fired.