Live demo on WhatsApp — message it right now

A concierge in every guest's pocket.

Guests message your hotel on WhatsApp. Aria answers in their language in seconds — arranging transfers, dinners, beach clubs and spa — and hands every booking to your front desk to confirm. 24/7. No extra staff.

See it for your hotel Try the live demo ↓

Any language Staff stay in control Live in 48 hours

Hotel Concierge

online

🚐Transfer confirmedOld Port · Sat 21:30

🍽️Table bookedThalia · tonight 21:00

💆Staff notifiedIn-room massage 16:00

🚐 Transfer · Old Port 21:30 — confirmed 🍽️ Table for 2 · Thalia — requested ⛱️ Sunbeds · Psarou — arranged 💆 In-room massage 16:00 — staff notified 🌅 Sunset cruise · 2 guests — requested 🇬🇷 Guest in Greek — answered in 4s 🇬🇧 Guest in English — answered in 3s 🚐 Transfer · Old Port 21:30 — confirmed 🍽️ Table for 2 · Thalia — requested ⛱️ Sunbeds · Psarou — arranged 💆 In-room massage 16:00 — staff notified 🌅 Sunset cruise · 2 guests — requested 🇬🇷 Guest in Greek — answered in 4s 🇬🇧 Guest in English — answered in 3s

How it works

Live in 48 hours. Zero new software.

Your staff don't learn a tool, install an app, or change a single workflow. They just keep their WhatsApp open.

STEP 01

We connect your WhatsApp

Your hotel gets its own WhatsApp business number (or we register your existing one). Guests see your hotel's name and logo — Aria stays invisible.

STEP 02

We load your hotel's brain

One call with your front office. We capture your transfers, prices, policies, restaurant, spa menu and local recommendations. Aria only ever states facts you approved — it never invents a price.

STEP 03

Guests message. Your team confirms.

Aria answers instantly in the guest's language, gathers every booking detail, and pings your staff on WhatsApp to confirm. Complaints and edge cases escalate to a human immediately.

What it does

Everything your best concierge does. At 4 a.m. too.

🌍

Speaks every guest's language

Greek, English, Greeklish, French, German, Italian — Aria detects and replies instantly. A guest can even switch languages mid-conversation.

🛎️

Knows the guest before they ask

Tied to the reservation: Aria greets guests by name and already knows their room type, dates, and whether their transfer is complimentary.

🚐

Arranges, your team confirms

Transfers, restaurants, beach clubs, cruises, spa — Aria collects date, time, guests and preferences, then alerts your front office on WhatsApp. Staff stay in control of every booking.

🔒

Never invents a price or a policy

Grounded on your hotel's approved data only. If Aria doesn't know something, it arranges it with staff instead of guessing — protecting your reputation.

🗺️

Recommends like a local

Your curated list of beaches, tavernas and experiences — suggested proactively, booked on request. Guests get insider treatment without queueing at the desk.

🚨

Escalates when it matters

A frustrated guest, a complaint, or a request for a human — Aria alerts your team instantly with full context, any hour of the night.

Live demo

Message the real thing. Right now. 💬

This isn't a mockup — it's our live demo concierge for a fictional Mykonos hotel. Scan the code or tap the button, then ask it anything: a port transfer, a dinner table, a beach club for tomorrow. Try Greek, English, or both.

Open WhatsApp demo

Pricing

Less than one night's room rate. Per month.

Flat per property. Every plan includes unlimited guest conversations, every language, and white-glove setup by our team.

Essential

€249/mo

The 24/7 multilingual concierge, ready in 48 hours.

24/7 WhatsApp concierge, unlimited conversations
Every language, switched mid-chat
Hotel FAQ & curated recommendations
Transfer requests with your pricing rules
Instant staff alerts on WhatsApp
Guest welcome messages

Book a demo

Questions hotels ask us.

Do guests know they're talking to AI?

Aria writes like a polished front-office team and most guests simply experience great service. If a guest asks directly, Aria is honest — and offers to bring a human into the chat. Your team can take over any conversation at any moment.

What if Aria doesn't know the answer?

It never guesses. Aria only states facts your hotel approved during setup — prices, policies, hours. Anything outside that becomes a request to your staff with full context, and the guest is told the team will confirm shortly.

Does my team need to learn new software?

No. Staff receive booking requests and escalations as ordinary WhatsApp messages on the front-office phone. Premium plans add an optional web dashboard for tracking requests, but WhatsApp alone is enough to run everything.

How fast can we go live?

Configuration takes 48 hours after one call with your front office. WhatsApp business number registration takes 1–5 business days (a Meta requirement) — we handle the process with you, and you can test on our demo line meanwhile.

What about our guests' data?

Conversations are encrypted in transit and at rest, stored per property, never used to train shared models, and exportable or deletable on request — aligned with GDPR expectations for EU properties.